As of the end of 2021, the company reported 406 million total monthly active users (which includes 180 million paying subscribers). Spotify is the industry’s biggest music and audio streaming service. Spotify acknowledged that many customers were “having problems logging in and reaching customer support.”Ĭlick here to subscribe to Variety’s free Strictly Business newsletter covering media earnings, financial and investment news and more.Īlso Tuesday, Discord, the chat, voice and video-communications service, reported an issue that caused message failures for several hours. A little more than an hour later, the company indicated that the technical problems had been resolved, with Spotify Status tweeting, “Everything’s looking much better now! Give a shout if you still need help.” Thanks for your reports!” the Spotify Status account on Twitter posted at 1:22 p.m.

“Something’s not quite right, and we’re looking into it. It may take some time to get things up again.” On Spotify’s mobile app, users saw a message saying, “You’ve been logged out. Another one, which displayed when Spotify users tried to launch songs on the company’s site, said, “We’re all mixed up.

Among the errors encountered by users was a message saying that their username and password were incorrect.

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